Search

Back to basics: Mental health trust to focus on core services as inspectors find it inadequate

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT deputy chief executive and director of finance. Photo: NSFT

NSFT

The new chief executive of the region’s failing mental health trust has said things need to go back to basics to fix problems highlighted by inspectors.

Julie Cave was confirmed as the new executive director of Norfolk and Suffolk NHS Foundation Trust (NSFT) yesterday, Thursday, ahead of a damning Care Quality Commission (CQC) report which branded the service inadequate.

Today, she admitted problems the CQC told the trust to put right in 2014 “should have been done quicker”.

And said it was key to focus on core services and not get “distracted on the nice things”.

She said: “If we are going to get it right for service users we have to get the basics right.”

Mrs Cave was insistent that although the CQC had been “disappointed” with the trust, improvements had been made - just not fast enough.

For example, she said 855 ligature points - that is items or structures which could be used for hanging - had already been removed or adapted.

MORE: Not enough staff, not enough beds - inspectors brand region’s mental health trust inadequate again

But the CQC demanded action over this, and said all must be removed.

She also admitted there were issues with the trust’s IT system Lorenzo, but said there were not plans to scrap it.

And she said NSFT had stopped sending patients to the unsafe, private Mundesley Hospital, to allow it to address its own inadequate CQC report.

“We do still have patients at Mundesley,” she said.

“And if we were concerned about their safety we would remove them. But we have stopped admitting patients so they can give assurances their service is safe.”

Instead, some patients had been send to Ellingham Hospital, in Attleborough - another private facility run by the Priory Group.

“I don’t want to send them to Manchester or Devon,” MRs Cave added.

She paid tribute to the trust’s staff, who inspectors recognised were working hard in difficult circumstances.

Particularly, the Dragonfly Unit in Carlton Coville, Suffolk, was found to be outstanding.

Her message to staff and patients was: “The board will do everything it possibly can to get us out of special measures, we’re really proud of our staff and what they deliver every day. And the service users are fundamental to what we do, it’s key that care is safe.”

Related articles

Other News

27 minutes ago

A Norfolk hospital which recognises that good food is essential as part of the treatment it offers has revamped its restaurant. The James Paget’s Aubergine Restaurant has been offically opened by a Michelin-starred chef who gave the canteen his seal of approval.

52 minutes ago

Two cases of a mystery illness that can kill dogs walked in woodland have been reported to a Norfolk vets after a break of several years.

A Great Yarmouth couple were involved in making fraudulent benefit claims amounting to £19,000 using a false tenancy agreement to pretend they were not in a relationship, a court heard.

13:11

A man has shared his account of how he leapt into action to free a workman buried by bricks after a wall collapsed in Cobholm.

Most Read

Mon, 15:30

Emergency services rushed to the scene of an industrial accident where a wall fell onto a man in the Cobholm area of Great Yarmouth.

Read more
Mon, 15:45

Flowers and emotional tributes have been left by the river in Bure Park by family and friends of Tony Green.

Read more
Monday, August 6, 2018

Searches are taking place for a 12-year-old boy who has gone missing from home.

Read more
Trafalgar College
Mon, 17:12

Dozens of people turned out to pay their respects to an “amazing” man who did so much to help others.

Read more
Great Yarmouth
Mon, 17:08

A former medical centre in Great Yarmouth could become the regional headquarters of a ‘luxury’ tobacco and whisky seller.

Read more
NHS

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 23°C

min temp: 14°C

Show Job Lists

Digital Edition

cover

Enjoy the Great
Yarmouth Mercury

e-edition today

Subscribe

Newsletter Sign Up

Great Yarmouth Mercury weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy