Tenants face change as new sheltered housing service is shaped in Great Yarmouth

PUBLISHED: 15:51 07 December 2017

Sheltered housing is being looked at. Picture: Archant

Sheltered housing is being looked at. Picture: Archant

Archant Norfolk Photographic © 2010

A consultation over what a remodelled sheltered housing service will look like across Great Yarmouth has ended.

Some 945 households who receive low-level housing related support have been sent letters and invitations to attend drop in sessions.

It comes after Norfolk County Council announced in July it was withdrawing £1.8m from sheltered housing support.

In a statement, Great Yarmouth Borough Council said: “Since 2003, Norfolk County Council has provided funding towards sheltered housing, which is delivered locally by the borough council.

“As a result of the county council’s decision to stop this funding from February 2018, the borough council has had to look at delivering the service in a different way.

“The borough council is undertaking a one-month consultation with all sheltered housing tenants on a proposed remodelled service, which is planned to come into effect from April 2018 with a transition period of up to 12 months.

“In early November, every tenant was sent a letter outlining the proposals and inviting them to have their say using a comments form and pre-paid return envelope.

“In addition, all tenants were invited to attend one of 16 face-to-face drop-in sessions in communal rooms across the borough, where they could ask officers any questions.

“The consultation closes on Friday, December 1, with a further report then being presented to councillors.

“The council fully appreciates that change can be unsettling and therefore has assured tenants of its commitment to keeping them up-to-date and working closely with them through the transition period.”

Meanwhile tenants have been reassured they can still access the service via the control centre by activating their alarms or telephoning the service.

Tenancy support officers will continue to carry out checks, test alarms, and help people to access services.

A Norfolk County Council spokesman said: “We currently spend around £1m each day on adult social services and are increasing the overall amount we spend this year. However, the demand continues to increase and we have to transform the way we work in communities.”

Other News

Yesterday, 19:35

On behalf of most of the general public I am totally fed up with endless roadworks and road closures. I appreciate (some) have to be done but can’t they stagger them out a bit?

Yesterday, 19:19

A main road has been closed as a result of a serious collision.

Yesterday, 17:07

A busy road has reopened to eastbound traffic after a lorry jackknifed on the A47 between Acle and Great Yarmouth.

Yesterday, 16:17

Snow could be on its way to Norfolk on Sunday as the temperatures plummet to below freezing overnight.

Most Read

Fri, 08:28

Great Yarmouth is set for a tourism spending boost after it was confirmed cruise ships will be docking with hundreds of passengers at the town’s port throughout the year.

Read more
Graham Plant
Tue, 20:26

A care home in Great Yarmouth has been forced to close after watchdogs uncovered a catalogue of concerns.

Read more
Care Quality Commission
Fri, 11:17

He is a cat who became an internet star by making Great Yarmouth’s Tesco store his second home.

Read more
Mon, 15:48

A teacher is feeling a new woman and enjoying time with her children after she lost more than four stone in 26 weeks.

Read more
Tue, 10:50

A woman has been arrested on the suspicion of drug-driving and possession of a class A drug after the car she was believed to be driving crashed into a home in Gorleston.

Read more

Local Weather



max temp: 4°C

min temp: 4°C

Show Job Lists

Digital Edition


Enjoy the Great
Yarmouth Mercury

e-edition today


Newsletter Sign Up

Sign up to receive our regular email newsletter