O2 customers without mobile signal for nearly a week while mast upgrade is underway

Caister Water Tower which is nearly 80 years old.
Picture: James Bass

Caister Water Tower which is nearly 80 years old. Picture: James Bass

Archant Norfolk Photographic © 2012

A Norfolk village has been without mobile signal for nearly a week.

Customers using the O2 mobile phone network in Caister, near Great Yarmouth, have been unable to make calls, send or receive texts or surf the internet during the outage.

A spokesman for O2 said: “We’ve been carrying out some essential upgrade and maintenance works to masts that cover the Caister area. We apologise if this caused any inconvenience.

“This work is now complete and means our customers will have a greater experience when using our services such as mobile data on our 4G network.”

MORE: The problems holding back improvements to Norfolk’s mobile phone coverage

4G stands for fourth-generation mobile technology; it is the fourth version of smartphone technology. 2G technology was suitable for making calls and sending text messages, while 3G made it possible to access the internet more effectively through a smartphone.

It should make it much quicker to surf the web and provide the kind of broadband speeds required for video streaming, using mapping services and social networking.


  • First world problem. Get over it.

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    Saturday, February 18, 2017

  • So scallies only use o2 then Gareth Lewis? Hahaha.

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    Timothy Borne

    Saturday, February 18, 2017

  • If the local reporter who constantly feeds sob stories about Hemsby had borrowed a camera then the EDP could have printed images of the very impressive cherry picker ladder arrangement used by engineers to work on the tower top.

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    Saturday, February 18, 2017

  • This happened when Vodafone had a fault a few years ago, took a week to fix.. The top of the water tower is not easy for workmen to access, those who use the local roads will have seen the special equipment that was brought in. It is inconvenient but not news.The real news is why there is usually no signal at all in parts of Filby and a very weak or intermittent signal in several parts of Great Yarmouth. Several villages in East Norfolk have a very poor signal, including Sutton and Stalham, or so it seems when I am in that area.

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    Saturday, February 18, 2017

  • I think it was more likely to have been deliberately switch off due to £50millons worth of Cocaine being washed up. That way anyone scouring the beach for a kilo or two of Charlie would not have the opportunity to get in touch with other scallies.

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    Gareth Lewis

    Friday, February 17, 2017

  • This is news?! Huge parts of Norfolk never have a phone signal! Nice little piece of advertising for 02 methinks.

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    Friday, February 17, 2017

  • Be nice to get O2 2G signal in our village

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    Friday, February 17, 2017

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