Work begins to find new homes for 19 residents after care home shuts
PUBLISHED: 17:12 17 January 2018 | UPDATED: 17:12 17 January 2018
Archant Norfolk © 2015
A team of county council staff is working to re-home 19 care home residents “as quickly as possible.”
The closure of Abbeville Care Home in Wellesley Road, Great Yarmouth, follows a series of negative reports from the regulator, the latest of which struggled to say anything positive about the provision handing it the worst possible rating.
A spokesman for Norfolk County Council said: “The council understands the anxiety this closure may cause and a team of staff is already working closely with residents and their families to find suitable alternative accommodation.
“Each case is being individually assessed to ensure that everyone will continue to have their care needs met.
“We will do this as quickly as possible but always with the safety of individual residents our top priority.
“At no point will anyone be left without the appropriate level of care.”
With the Care Quality Commission proposing to cancel the home’s registration the owner has reportedly taken the decision to close, and everyone involved was told on Tuesday.
MORE: ‘Unsafe’ care home to close following damning inspection report
The watchdog’s report detailed a catalogue of failings from cleanliness, to medicine errors, poor mealtime experience, and a lack of things to do.
But staff reacting on social media said they were angry about the picture of life painted in the home.
Jackie Lee said: “We have a brilliant team and give the best care to our service users. It is heartbreaking for everyone.”
Ben Leggett said residents were cared for to a high standard and that families had “stuck by us.”
He said: “We have had families express concerns that their families may not survive being re-homed...We have always carried out good care and will continue to do so until the last resident leaves our building.”
Another, Ann-marie Marriott, said she had loved the residents “like they were my own family.”
Others, however, whose relatives had lived at the home, said they had had a poor experience, one saying “no-one could be bothered” to get her uncle a glass of water.
The critical report had few good things to say although it did note there were some “good interactions” from some staff members and some “relaxed and friendly” conversations.