Search

Reedham Primary School frustrated by energy company’s heating oil delivery

PUBLISHED: 11:24 07 March 2018 | UPDATED: 12:34 07 March 2018

Reedham Primary School had to close on Monday due to a lack of heating oil.  Picture: James Bass

Reedham Primary School had to close on Monday due to a lack of heating oil. Picture: James Bass

Archant Norfolk © 2013

A primary school has been left frustrated by an energy company after a lack of heating oil forced the school to close on Monday.

Reedham Primary School’s heating oil was originally reported as stolen on February 27 and police are linking the crime with a similar oil theft reported on the same day at Cantley Primary School.

Reedham Primary School immediately ordered replacement oil, however, it could not be delivered due to snowy conditions.

Chris Edwards, headteacher, said he had been left frustrated by the lack of communication from heating oil providers, Certas Energy.

He said: “I had to phone up five or six times because they kept saying they would call back but they never did. When the delivery eventually did come at around 5pm on Monday they didn’t call ahead, so I couldn’t liaise with the boiler engineer.”

The school reopened on Tuesday, but a tripped fuse meant pupils had to huddle into one classroom while an electrician reconnected power to the boiler.

Mr Edwards said: “Its been like a Fawlty Towers sketch at the school recently, its just been one thing to another and another - when is it going to end?”

A spokesperson for Certas Energy said: “Reedham Primary School received a delivery Monday although it was cut back to 800 litres for reasons that are explained below.

“The notes in the account indicate we kept in regular contact with the customer and explained no vehicles were able to leave Norwich at the time of chasing. The customer raised a complaint around lunch time and the delivery was prioritised and on site the same day.

“In times of severe weather, such as we have just had, our trucks are sometimes not able to leave the depot or to get to all customers, something that has happened across the country. This is compounded by a spike in demand, decreased stocks of heating oil and difficulties for our own colleagues in making it into our offices.”

Anyone who may have any information relating to the oil thefts at the schools are asked to contact the police on 101 or anonymously on 0800 555111.

Other News

Yesterday, 23:30

The fire service drone has been used to help in the search of a missing person near Great Yarmouth.

Yesterday, 19:11

‘It’s just lucky no-one was hurt’ - that is the message after a bus shelter close to a pub in Caister was flattened by a lorry that had been turning around.

Yesterday, 14:03

A man who fought testicular cancer has walked a gruelling 60km with a ball and chain to demonstrate the mental strain of fighting the illness.

Yesterday, 17:34

People who have used mechanical diggers to take “significant” amounts of sand and relocate sea defence blocks on Hemsby beach have been ordered to stop.

Most Read

Wed, 12:29

Police are appealing for help to trace a woman following a theft in Great Yarmouth.

Read more
Tue, 13:10

The man who was killed in a fatal stabbing in Great Yarmouth has been named.

Read more
Norwich Magistrates Court
Thu, 14:16

A young girl left severely disabled after mistakes were made during her birth at a Norfolk hospital will receive an extra £600,000 in damages.

Read more
Wed, 12:20

Residents in Great Yarmouth will be able to enjoy having their favourite fast food orders delivered right to their doorstep thanks to a new delivery service.

Read more
Norwich
Wed, 14:51

Homes are going up on a pub’s garden as it looks for ways to thrive.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 11°C

min temp: 7°C

Show Job Lists

Digital Edition

cover

Enjoy the Great
Yarmouth Mercury

e-edition today

Subscribe

Newsletter Sign Up

Great Yarmouth Mercury weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy