Search

Safeguarding calls doubled this Christmas across Norfolk

PUBLISHED: 16:13 29 December 2017 | UPDATED: 16:13 29 December 2017

Norfolk County Council headquarters. County Hall Martineau Lane, Norwich. Photo: Steve Adams

Norfolk County Council headquarters. County Hall Martineau Lane, Norwich. Photo: Steve Adams

Archant

Emergency safeguarding calls have more than doubled and 1,500 tonnes of salt has been used on Norfolk’s roads this Christmas period.

A gritting lorry out on the roads in King's Lynn. Picture: Ian Burt A gritting lorry out on the roads in King's Lynn. Picture: Ian Burt

Norfolk County Council has operated a 24-hour service over the festive period and said they have had a “significant increase” in safeguarding calls.

The council’s emergency duty team, which responds to adults and children’s social care referrals outside of normal office hours, dealt with 559 referrals (374 adult calls and 185 children’s services calls) from the evening of Friday, 22 December to 9am on 27 December – up from 238 referrals over the same period last year.

The referrals related to a range of issues including mental health assessments and adult and child safeguarding issues, many relating to family breakdown.

Tom McCabe, Executive Director of Community and Environmental Services at Norfolk County Council, said: “With some difficult weather conditions our highways teams have also cleared trees and debris from our roads over the festive period and have been on several gritting runs as the weather has turned colder in recent days.

“Our firefighters, as always, have worked 24/7 to keep people safe, tackling fires and tending to road traffic collisions throughout the Christmas period.”

The council’s Swift and Night Owls services, which provide help for adults with an urgent, unplanned social care need at home, also worked throughout Christmas.

The teams supported 197 people between the evening of December 22 and 9am on December 27. The team helps to keep people in their homes and reduces demands on other emergency services. For example, if someone has a fall but is not seriously injured, Swifts can bring special lifting equipment to help make moving as safe as possible.

With many people travelling to see loved ones over the festive period, the council Highways team also worked around the clock to help keep the roads clear. Between Christmas Day and Wednesday, they cleared 59 fallen trees and one oil spill, repaired a sinkhole and removed debris from carriageways.

Since Boxing Day, Highways Teams have been gritting extensively with some areas being done six times. About 1,500 tonne of salt has been used in that time.

Norfolk Fire and Rescue Service received more than 30 calls over Christmas Day and Boxing Day, responding to vehicle and building fires, as well as road traffic incidents.

Other News

40 minutes ago

GoGoHares fever will be hitting Great Yarmouth this week thanks to a team-up between a skip hire company, an artist and two creative youngsters.

09:55

Disabled motorists have slammed as “selfish and ignorant” drivers who flout the law by illegally parking in designated disabled bays.

Pubs and venues in Norfolk erupted in cheers as England secured their place in the final 16 following a 6-1 World Cup win over Panama.

Yesterday, 17:00

A headteacher praised the community spirit as hundreds of people turned out for a special event.

Most Read

Yesterday, 17:00

A headteacher praised the community spirit as hundreds of people turned out for a special event.

Read more
Norfolk County Council
Yesterday, 12:38

The largest boat to navigate the River Yare in 30 years has embarked on the voyage from Norwich to Great Yarmouth this morning.

Read more
Broads Authority
Wednesday, December 31, 2014

A 24-year-old woman is wanted by police after breaching the terms of her licence.

Read more

Pubs and venues in Norfolk erupted in cheers as England secured their place in the final 16 following a 6-1 World Cup win over Panama.

Read more
RUSS18
Saturday, June 23, 2018

Plans to introduce a clampdown on rogue and unethical landlords in Great Yarmouth have met stiff opposition from a landlord association.

Read more
Great Yarmouth Borough Council

Local Weather

Sunny

Sunny

max temp: 25°C

min temp: 10°C

Show Job Lists

Digital Edition

cover

Enjoy the Great
Yarmouth Mercury

e-edition today

Subscribe

Newsletter Sign Up

Great Yarmouth Mercury weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy