Search

Free with the EDP and Evening News today - 56-page Wembley Souvenir Picture Special Pink Un

Trading Standards probe as Norfolk Hamper Company closes

09:55 01 February 2013

The Norfolk Hamper Company based in Caister.

Picture: James Bass

The Norfolk Hamper Company based in Caister. Picture: James Bass

Archant Norfolk Photographic © 2012

The director of the former Norfolk Hamper Company is under the spotlight as Trading Standards bosses focus on a new venture - Suffolk Hampers.

Neil Alvey faced criticism in December 2012 when his online gift hamper business failed to fulfil orders on time, and complaints were made over quality.

He said he was progressing refunds, but on January 21 announced that the Norfolk Hamper Company Limited had ceased trading.

Weeks earlier he had said the company was “110 pc committed” to carry on trading.

The premises in Caister High Street have since been stripped bare, the company’s website has been closed and Trading Standards bosses say they are powerless to ensure refunds are issued or that the company stays open.

Among those owed money is Belton community magazine Lothingland Village Voice, in which the Norfolk Hamper Company had advertised.

Editor Brian Swan said the publication is around £80 out of pocket for adverts late in 2012.

“We had telephone promises of payment and that was it,” he said. “I’m holding out absolutely no hope of getting the money back.

“I don’t think anyone will get anything to be honest.

“I’m just annoyed at him [Mr Alvey].”

No liquidator had been appointed by Norfolk Hamper Company at the time of going to press, and the business status is still listed as active by Companies House.

And in a new twist, a website first registered by Mr Alvey in 2011 has come to the attention of Trading Standards.

Alice Barnes, Norfolk County Council Trading Standards team manager, said: “We are aware there is a domain in the name of Suffolk Hamper Company.

“Norfolk Hamper Company have ceased trading however we continue to investigate potential criminal offences and are taking steps to prevent similar future breaches of consumer legislation in any business conducted by the trader.”

The domain name www.suffolk-hampers.com is registered to an address in St Margaret’s Way, Fleggburgh.

Mr Alvey was previously director of a hamper company called Gift Baskets Galore Limited that was registered to an address in Coxswain Read Way, Caister.

A service address in Stalham was given and Caroline Alvey was listed as company secretary.

The business was dissolved around 2007.

Mr Alvey did not respond to requests for comment.

For Trading Standards advice, see www.norfolk.gov.uk/view/NCC116386

Other News

14:32

Three men in their 20s have appeared in court after being charged in connection with a spate of burglaries and thefts across Norfolk.

13:50
SAFELY HOME: the Yarmouth drifter Covent Garden returns to harbour with her herring catch in October 1952. Picture: MERCURY LIBRARY

AS today is Friday, the traditional day for Britons to enjoy a fish-and-chip meal, it is an appropriate time to ponder why they always seem that bit tastier eaten straight from the paper wrapping, using the fingers.

Jeffrey Drayton appears on Britain's Got Talent

As millions of people tuned in to watch the fourth live semi-final of Britain’s Got Talent, supporters of Jeffrey Drayton hoped for a surprise result last night.

Traffic on the A47 Acle Straight  which runs between Great Yarmouth and Acle passing through Halvergate Marshes.

Picture: James Bass

The case for dualling the A47 Acle Straight has been heard again after a serious crash left two men injured, with one still in a critical condition.

Most Read

Traffic on the A47 Acle Straight  which runs between Great Yarmouth and Acle passing through Halvergate Marshes.

Picture: James Bass

The case for dualling the A47 Acle Straight has been heard again after a serious crash left two men injured, with one still in a critical condition.

Read more
Brandon Lewis
Acle Academy.  Picture: James Bass

A confidential inspection of a Norfolk academy has highlighted concerns about its performance, it has emerged.

Read more
Norfolk County Council
Yesterday, 17:11

Thieves repeatedly targeted a property in Hopton - breaking in three times in one week.

Read more
Great Yarmouth
14:32

Three men in their 20s have appeared in court after being charged in connection with a spate of burglaries and thefts across Norfolk.

Read more
Great Yarmouth
Yesterday, 07:32
Norwich Crown Court. Photo: Adrian Judd.

A man with mental health problems, who tied up a 15 year -old boy and told him he could watch him “fry” when he tried to electrocute himself, has been given a nine month suspended sentence and ordered to get the treatment he needs.

Read more
Norwich Crown Court

Most Commented

Traffic on the A47 Acle Straight  which runs between Great Yarmouth and Acle passing through Halvergate Marshes.

Picture: James Bass

The case for dualling the A47 Acle Straight has been heard again after a serious crash left two men injured, with one still in a critical condition.

Read more
Brandon Lewis
Wed, 15:08
Secrete have been making concrete blocks to form a sea defence for Hemsby coastline.
Lee Rowland inspecting the blocks.

A giant wall of honeycomb is being tipped as the innovative answer to erosion problems at Hemsby, bringing a new sense of optimism.

Read more
Norfolk County Council

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 14°C

min temp: 7°C

Digital Edition

Image
Read the Great Yarmouth Mercury e-edition today E-edition