Search

Trading Standards probe as Norfolk Hamper Company closes

09:55 01 February 2013

The Norfolk Hamper Company based in Caister.

Picture: James Bass

The Norfolk Hamper Company based in Caister. Picture: James Bass

Archant Norfolk Photographic © 2012

The director of the former Norfolk Hamper Company is under the spotlight as Trading Standards bosses focus on a new venture - Suffolk Hampers.

Neil Alvey faced criticism in December 2012 when his online gift hamper business failed to fulfil orders on time, and complaints were made over quality.

He said he was progressing refunds, but on January 21 announced that the Norfolk Hamper Company Limited had ceased trading.

Weeks earlier he had said the company was “110 pc committed” to carry on trading.

The premises in Caister High Street have since been stripped bare, the company’s website has been closed and Trading Standards bosses say they are powerless to ensure refunds are issued or that the company stays open.

Among those owed money is Belton community magazine Lothingland Village Voice, in which the Norfolk Hamper Company had advertised.

Editor Brian Swan said the publication is around £80 out of pocket for adverts late in 2012.

“We had telephone promises of payment and that was it,” he said. “I’m holding out absolutely no hope of getting the money back.

“I don’t think anyone will get anything to be honest.

“I’m just annoyed at him [Mr Alvey].”

No liquidator had been appointed by Norfolk Hamper Company at the time of going to press, and the business status is still listed as active by Companies House.

And in a new twist, a website first registered by Mr Alvey in 2011 has come to the attention of Trading Standards.

Alice Barnes, Norfolk County Council Trading Standards team manager, said: “We are aware there is a domain in the name of Suffolk Hamper Company.

“Norfolk Hamper Company have ceased trading however we continue to investigate potential criminal offences and are taking steps to prevent similar future breaches of consumer legislation in any business conducted by the trader.”

The domain name www.suffolk-hampers.com is registered to an address in St Margaret’s Way, Fleggburgh.

Mr Alvey was previously director of a hamper company called Gift Baskets Galore Limited that was registered to an address in Coxswain Read Way, Caister.

A service address in Stalham was given and Caroline Alvey was listed as company secretary.

The business was dissolved around 2007.

Mr Alvey did not respond to requests for comment.

For Trading Standards advice, see www.norfolk.gov.uk/view/NCC116386

Other News

Yesterday, 17:25
Radio Norfolk who have organised a bus tour around Great Yarmouth to highlight the town and all the things great about it. 
BBC Radio Norfolk's Big Day Out in Great Yarmouth.
Marine Parade on a busy August day.

Picture: James Bass

The first open top bus route in Great Yarmouth for nearly 20 years will start service tomorrow on the sea front.

Yesterday, 17:40
Protest outside the NHS Great Yarmouth and Waveney Clinical Commissioning Group (CCG) by people opposed to the closing of Greyfriars Medical Clinic and Walk in Centre in Great Yarmouth.

Chief Executive Andy Evans (left) receives the petition.
Picture: James Bass

Health bosses have sealed the fate of a walk-in clinic in Great Yarmouth, saying the service will close for good in September.

Yesterday, 16:29
Police Officers. Picture: James Bass.

Detectives are appealing for witnesses following two burglaries in Great Yarmouth.

Yesterday, 16:09
Generic image of a police car belonging to the Norfolk Constabulary.
Picture: James Bass

A car was stolen from the driveway of a Yarmouth home after the keys were stolen from inside the property.

Most Read

Tue, 15:45
Police were called to a road rage incident in Haddiscoe.

A teenager was threatened by three men who demanded his phone before pulling him to the ground in Gorleston.

Read more
Tue, 09:34

The A1064 in Acle has re-opened in both directions, following an earlier accident involving a car, a lorry and a horse.

Read more
Mon, 15:38
Sinkhole in Crown Road, Yarmouth

A small sinkhole has caused a section of a road in Yarmouth to be closed this afternoon, while police wait for Highways England to arrive to repair it.

Read more
Great Yarmouth Police
Yesterday, 08:26
Police Officers. Picture: James Bass.

A man was arrested in Great Yarmouth this morning, for threatening people with two hammers.

Read more
Sunday, July 24, 2016
Stock image of a fire engine.

Firefighters extinguished a blaze near Great Yarmouth town centre caused by overcooked food.

Read more

Most Commented

Yesterday, 17:25
Radio Norfolk who have organised a bus tour around Great Yarmouth to highlight the town and all the things great about it. 
BBC Radio Norfolk's Big Day Out in Great Yarmouth.
Marine Parade on a busy August day.

Picture: James Bass

The first open top bus route in Great Yarmouth for nearly 20 years will start service tomorrow on the sea front.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 17°C

min temp: 16°C

HOT JOBS

Show Job Lists

Digital Edition

cover

Enjoy the Great
Yarmouth Mercury

e-edition today

Subscribe

Newsletter Sign Up