Search

Trading Standards probe as Norfolk Hamper Company closes

09:55 01 February 2013

The Norfolk Hamper Company based in Caister.

Picture: James Bass

The Norfolk Hamper Company based in Caister. Picture: James Bass

Archant Norfolk Photographic © 2012

The director of the former Norfolk Hamper Company is under the spotlight as Trading Standards bosses focus on a new venture - Suffolk Hampers.

Neil Alvey faced criticism in December 2012 when his online gift hamper business failed to fulfil orders on time, and complaints were made over quality.

He said he was progressing refunds, but on January 21 announced that the Norfolk Hamper Company Limited had ceased trading.

Weeks earlier he had said the company was “110 pc committed” to carry on trading.

The premises in Caister High Street have since been stripped bare, the company’s website has been closed and Trading Standards bosses say they are powerless to ensure refunds are issued or that the company stays open.

Among those owed money is Belton community magazine Lothingland Village Voice, in which the Norfolk Hamper Company had advertised.

Editor Brian Swan said the publication is around £80 out of pocket for adverts late in 2012.

“We had telephone promises of payment and that was it,” he said. “I’m holding out absolutely no hope of getting the money back.

“I don’t think anyone will get anything to be honest.

“I’m just annoyed at him [Mr Alvey].”

No liquidator had been appointed by Norfolk Hamper Company at the time of going to press, and the business status is still listed as active by Companies House.

And in a new twist, a website first registered by Mr Alvey in 2011 has come to the attention of Trading Standards.

Alice Barnes, Norfolk County Council Trading Standards team manager, said: “We are aware there is a domain in the name of Suffolk Hamper Company.

“Norfolk Hamper Company have ceased trading however we continue to investigate potential criminal offences and are taking steps to prevent similar future breaches of consumer legislation in any business conducted by the trader.”

The domain name www.suffolk-hampers.com is registered to an address in St Margaret’s Way, Fleggburgh.

Mr Alvey was previously director of a hamper company called Gift Baskets Galore Limited that was registered to an address in Coxswain Read Way, Caister.

A service address in Stalham was given and Caroline Alvey was listed as company secretary.

The business was dissolved around 2007.

Mr Alvey did not respond to requests for comment.

For Trading Standards advice, see www.norfolk.gov.uk/view/NCC116386

Other News

Yesterday, 17:38
Norfolk Fire and Rescue Service were called to a derelict caravan fire near Great Yarmouth.

Firefighters were called to extinguish a blaze involving a derelict caravan near Great Yarmouth.

Yesterday, 14:14
A Greater Anglia train. Photo: Bill Smith

There will be cancellations on Greater Anglia services between Norwich and Great Yarmouth today.

Yesterday, 13:21
Filby is already enjoying sucess after the In Bloom awards but now has cause for more celebration ater it was awarded a grant for its much-needed new hall.

A long held dream to build a much-needed new village hall in Filby has finally been realised after campaigners were awarded a six-figure fund.

Yesterday, 11:35
Dead fish at Acle Dyke. Picture: Supplied

Environment experts will survey the region’s waterways in the coming weeks to gauge what damage the recent storms caused.

Most read

Yesterday, 11:24
Chief inspector Chris Spinks' road police team will be carrying out roadside checks in Norfolk and Suffolk in a bid to reduce crashes as the nights get darker.Photo: Bill Smith

Police will be carrying out roadside checks in Norfolk and Suffolk in a bid to reduce crashes as the nights get darker.

Read more
Yesterday, 17:38
Norfolk Fire and Rescue Service were called to a derelict caravan fire near Great Yarmouth.

Firefighters were called to extinguish a blaze involving a derelict caravan near Great Yarmouth.

Read more
Friday, July 1, 2011
panther edp 1/9/00; ES 16 10 03; ES  31 12 03; EADT 21 07 04; ES 15 03 06

A HISSING black panther forced two terrified stock car enthusiasts to cower in their Filby workshop, fearing for their lives.

Read more
Fri, 13:14
Stone Angel: The current line-up, from the left, Andrew Smith, Dave Felmingham, Geoff Hurrell, Joan Saul and Ken Saul.

It started in the days of glam-pop and progressive rock – an era of endless guitar solos, jazz-rock fusion and half-baked hippy philosophy.

Read more
Fri, 11:32
Olympic swimmer Ross Davenport with college student Murad Khan

An Afghan student who has won national acclaim for his charity fundraising efforts since arriving in the UK is facing a deportation battle after he was seized from his home.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 12°C

min temp: 14°C

Digital Edition

Image
Read the Great Yarmouth Mercury e-edition today E-edition