A Day in the Life of....

A Day in the Life of…

Name: Chris Pimlott

Job Title: Customer Service Manager, Oil & Gas Division

Company: Tyco Fire and Integrated Solutions

Length of time in job: 18 years

What is a typical day like?

It is very unusual to have a 'typical' day but generally I spend a day visiting customers and suppliers who are mainly companies involved in the energy industry. I try to seek out new opportunities as well as chase leads and quotations for potential customers.

What attracted you to the job?

I started 18 years ago as a service engineer with the company and realised I enjoyed meeting people. I liked being involved in the business side and naturally progressed to become more customer focused.

What is the most unusual thing to have happened?

I have some pretty interesting transport tales including boarding a little six-seater plane in Stornoway where the pilot didn't look old enough to fly to being stuck on a ferry off the coast of Gozo near Malta.

What are the best and worst aspects of your job?

The best part of my job is when we are busy and there is plenty of business coming in. However, on the flip side, the worst aspect is when we are quiet as it's my job to turn things around which can be quite pressurised!

What would you recommend to anyone wanting to work in your profession?

I started in an entry-level position and figured out what I was good at and what I enjoyed and I have gradually progressed from there so I would recommend to anyone to join a company, regardless of the position, and work their way through, building contacts and experience.

If you weren't doing what you do, what would you like to have done?

It would have been a complete contrast to what I do now but I would have looked into doing youth work or sports coaching.