Bank delays opening of Yarmouth centre ‘super branch’

PUBLISHED: 12:45 22 November 2013 | UPDATED: 12:45 22 November 2013

Lloyds Bank

Lloyds Bank

Plans to open a new Lloyds Bank ‘super branch’ in Great Yarmouth next month have suffered a frustrating setback.

Workmen have been on site in the former Burtons/Evans outlet since September transforming the Market Place building into a banking hub blending a business centre and counter services.

But a hoped-for December 2 opening date has been pushed back because of cabling hold-ups which means the branch’s IT systems cannot be connected until February.

Manager Scott Herd said the delay was “frustrating”, throwing up other problems to do with the town’s two existing branches. But overall the eight-week delay was manageable, coming at the end of a 15-year search for larger premises.

Hoardings which have shrouded the building for months are due to come down today, Friday, revealing its improved new look. Inside has also been totally transformed with everything ready to open – except the IT.

Mr Herd, 42, said it had emerged that BT via Open Reach could only do the cabling on four separate Sundays, such was the scale of the job which involves trailing some cables to the other side of the river in Southtown. Transco also have to be on site too because of underground gas pipes.

Adding to the problems were borough council restrictions on causing disruption in the town during peak Christmas shopping season.

Meanwhile, the branch in Hall Quay is to shut at 2pm today, with staff moving to the smaller Market Place site until the new offices open.

“It is a bit frustrating,” Mr Herd said. “We have got the keys and everything is there ready to go. But without the IT there will be no cash points and no terminals to serve customers.

“If it is an eight-week delay we will just have to get on with it. We are still intending closing Hall Quay as planned. It has gone to head office as there are all sorts of implications involving the lease.”

Lloyds and TSB merged in 1998, leaving Yarmouth with two branches. For a number of years Hall Quay has been down to three staff with the long-term aim of finding a single premises.

Mr Herd added that the move was “customer-driven”. The new building will house up to 16 staff and four more in the business centre on the first floor.

The bank is working to pinpoint the root cause of the hitch. “The message is that we will operate as we would next door,” Mr Herd added.

Other News

Norfolk Police are “increasingly concerned” for the welfare of a missing man in Great Yarmouth.

38 minutes ago

Visitors to Great Yarmouth will be treated to a smarter welcome following a major revamp of the town’s train station forecourt worth £710,000.

Train operator Greater Anglia is undertaking a trial with its team of land sheriffs that could prevent hours of delays in East Anglia.


Police have appealed for witnesses after a video of a man wielding a knife in one of Great Yarmouth’s main thoroughfares was widely shared on social media.

Most Read

Yesterday, 17:05

Business owners have warned that people are too scared to go onto a town centre street amid fears of a rise in violence at weekends.

Read more
Mon, 12:33

A road rage incident in Great Yarmouth saw a man leave his car and try and get into another driver’s car when it was stopped at traffic lights.

Read more
Mon, 15:17

A woman who was wanted by police on recall to prison has been found in Great Yarmouth.

Read more
Norfolk Police
Yesterday, 07:17

A woman thought she was going to die as her ex-partner stamped on her head twice and broke her nose, a court heard.

Read more
Norwich Crown Court
Yesterday, 18:07

An historic Great Yarmouth housing estate is in line for a multi-million pound makeover which will improve housing for more than 1,000 people and hopefully build new homes for a few more.

Read more
Andy Grant

Local Weather

Sunshine and Showers

Sunshine and Showers

max temp: 8°C

min temp: 5°C

Show Job Lists

Digital Edition


Enjoy the Great
Yarmouth Mercury

e-edition today


Newsletter Sign Up

Great Yarmouth Mercury weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy