Disgusting smell coming from Gorleston public toilets is “not a cleaning issue”, claim council

The Pier public toilets in Gorleston.

The Pier public toilets in Gorleston. - Credit: Archant

A “stomach churning” smell coming from public toilets in Gorleston is being investigated.

Following complaints from members of the public and holidaymakers about the unpleasant stink coming from the toilet block on South Pier, a spokesman for Great Yarmouth Borough Council said: “GYB Services Ltd, the council’s operational partner, has worked in partnership with Anglian Water this week to determine the cause of a smell reported at the Pier Head public toilets, at South Pier, Gorleston.

“It seems the problem rests outside of the toilet building itself, and it is not a cleaning issue.

“An Anglian Water engineer registered little or no smell during an air quality reading within the toilet after jetting out the pipes.

“GYB Services has disinfected the bins, has increased the level of deodorising materials in use, and is arranging a descaling of the urinals, although this is not felt to be the source of the problem.

“GYB Services will monitor things over the next couple of days, and will continue to work with Anglian Water to solve this issue.”

Catrina Hallows, a holidaymaker who called the Mercury about the smell, said: “It’s disgusting, it’s stomach-churning.

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“It hits you before you get inside. It must be a public safety issue.

“We’ve been coming here on holiday for years and years. The lady who used to work in there, from morning til night, isn’t there anymore.”