James Paget among best for services

Patients at Gorleston's James Paget University Hospital rate it among the best acute trusts in the country for many of its inpatient services it emerged this week.

Patients at Gorleston's James Paget University Hospital rate it among the best acute trusts in the country for many of its inpatient services it emerged this week.

More than 450 patients who used the hospital's services and stayed for one night or more took part in the national 2009 Inpatients Survey - a benchmark of performance involving 162 acute and specialist NHS Trusts.

The survey revealed that the hospital is in the top 20pc of trusts in many areas of inpatient services including treatment and care, explanation of operations and procedures, cleanliness, infection control, safety, short waiting times, patient involvement, privacy and dignity and hospital food.

Director of nursing and patient services Nick Coveney said: “We want our patients to be treated and cared for as quickly and effectively as possible, in comfort, and with dignity and respect.

“The survey reaffirms that we are achieving this, as the overwhelming majority of our inpatients have had positive experiences of our services.

“However, we are not complacent and recognise that there is always room to improve our services.