Search

Community health trust recognised on national stage

PUBLISHED: 13:27 23 March 2018 | UPDATED: 13:27 23 March 2018

NCHC present work at NHS England conference. Photo: NCHC

NCHC present work at NHS England conference. Photo: NCHC

NCHC

Norfolk Community Health and Care NHS Trust (NCHC) was recognised for their work on creating compassionate workplaces at NHS England’s conference.

The conference, Commissioning Positive Staff Experiences Of Care, was at Skipton House, London, today (Friday) and covered improving staff experiences in healthcare, the connections between staff and patients’ experiences of care, and compassionate commissioning.

It was also the launch of NHS England’s new model to support commissioning for positive staff experience.

NCHC featured as a case study in the new guide and presented at the conference on their experiences of using an online staff platform to change values and culture.

In staff surveys some staff reported not feeling valued and the trust wanted to find out why. So in June 2016 the trust launched Your Voice Our Future, a dedicated crowdsourcing platform for staff, where every member of staff could log on and have open, honest discussions on various topics, and share their ideas, comments and votes.

The aim was to ensure all staff felt valued, listened to and involved in changes within the trust.

Staff shared discussions on a wide range of topics from information management, recognition, health and wellbeing, to leadership and behaviours.

As a result, the trust was able to make changes which led to a more compassionate workplace, such as a refresh of the trust’s behaviour framework and the creation of a leadership promise. More staff now feel valued, listened to and involved in changes within the trust.

Roisin Fallon-Williams, chief executive of NCHC, said; “Here at NCHC we are working hard to embed our value of compassion and ensuring that we have a culture of compassion – we are really proud that our work in this area is being recognised nationally and we are happy to support others to do likewise.”

Other News

23 minutes ago

A man has been filmed waving a knife outside a family restaurant in Great Yarmouth.

Profits at ladies clothing retailer Bonmarche have tanked by nearly a half in the first six months of 2018.

The continuing uncertainly over life outside the European Union led to the birth of a “living document” assessing its potential impact in Norfolk’s biggest Brexit stronghold.

10:23

A parish council is considering adding more beach huts to a scenic cliff-top spot as it looks to new ways to make ends meet.

Most Read

Yesterday, 12:33

A road rage incident in Great Yarmouth saw a man leave his car and try and get into another driver’s car when it was stopped at traffic lights.

Read more
Yesterday, 15:17

A woman who was wanted by police on recall to prison has been found in Great Yarmouth.

Read more
Norfolk Police

A woman thought she was going to die as her ex-partner stamped on her head twice and broke her nose, a court heard.

Read more
Norwich Crown Court
Yesterday, 17:24

Emergency services were called to Great Yarmouth town centre after a disused lamp post caught fire on Monday afternoon.

Read more
Rescue Service
Yesterday, 11:02

The most prestigious annual celebration of business excellence in the Great Yarmouth borough, the Spirit of Enterprise Awards, will culminate this Friday in a glittering trophy presentation ceremony.

Read more

Local Weather

Sunshine and Showers

Sunshine and Showers

max temp: 6°C

min temp: 5°C

Show Job Lists

Digital Edition

cover

Enjoy the Great
Yarmouth Mercury

e-edition today

Subscribe

Newsletter Sign Up

Great Yarmouth Mercury weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy