New tickets machines to come to region’s remotest stations

The new ticket machines. Picture: Greater Anglia

The new ticket machines. Picture: Greater Anglia - Credit: Archant

Customers at some of Norfolk and Suffolk’s most remote train stations will soon be able to buy tickets before getting on a train.

Stations across the network will see ticket machines installed this summer for the first time which will include 24-hour live helpline thanks to a button which will put them straight through to a real person to help.

The stations, 29 in total, to receive the ticket machines include Acle, Attleborough, Brandon, Brundall, Cantley, Gunton, Haddiscoe, Hoveton and Wroxham, Lingwood, Oulton Broad North, Oulton Broad South, Reedham, Roughton Road, Sheringham, West Runton, Worstead and Wymondham.

Greater Anglia’s director of customer service, Andrew Goodrum, said: “It will be like giving these small stations a 24-hour ticket office which will be such a huge benefit to the communities they serve, making it much easier for people to get the right ticket quickly and conveniently.”