Take Care Now - Bye

NHS Great Yarmouth and Waveney has finalised an agreement with Harmoni which will see the company provide out of hours care from Thursday until October 2010.

NHS Great Yarmouth and Waveney has finalised an agreement with Harmoni which will see the company provide out of hours care from Thursday until October 2010.

The change comes after Harmoni purchased a controlling interest in previous out-of-hours provider Take Care Now (TCN), in turn taking over TCN's contractual rights and obligations.

The contract has been transferred at no additional cost to NHS Great Yarmouth and Waveney, and will continue to use GPs from Great Yarmouth and Waveney.

Dr Sushil Jathanna, Chief Executive of NHS Great Yarmouth and Waveney, said: “Harmoni is a market leader in providing out-of-hours services and recently won a contract to provide the service in Suffolk.

“We have completed a thorough assessment of the provision which Harmoni offers, and are fully confident that this change will ensure our patients continue to receive a safe and consistent out-of-hours service. We have also been working closely with Harmoni to ensure the transition between service providers will be seamless for our patients.”

Pam Fenner, Director of Nursing and Quality, added: “Patient safety and service quality are of primary importance to NHS Great Yarmouth and Waveney. As such, Harmoni will work in accordance with our existing robust contractual arrangements which we will continue to monitor closely.

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“We are pleased that these negotiations have been brought to a close satisfactorily, and look forward to working closely with Harmoni to ensure our patients are benefiting from a high quality out-of-hours service which meets their needs.”

Harmoni will continue to use local GPs to provide the out-of-hours service, while all triage will also be completed locally.

Mike Barradell-Smith, Marketing Director for Harmoni, said: “We are delighted to have the opportunity to provide primary urgent care out-of-hours services to patients in Great Yarmouth and Waveney. Harmoni is committed to delivering high quality care to patients, in partnership with local GPs and other stakeholders.”