Great Yarmouth’s noisiest streets revealed

There were 18 noise complaints made relating to Leman RoadPicture: Anthony Carroll

There were 18 noise complaints made relating to Leman RoadPicture: Anthony Carroll - Credit: Archant

More than 850 complaints about noisy neighbours were made to Great Yarmouth Borough Council in just over two years, figures have shown.

Figures from the council show that Leman Road in Gorleston had the most noise complaints, with 18 reported to the council.

The majority of the complaints related to two homes which are under the wing of Orbit Housing.

King Street in Great Yarmouth was next highest with 10 and then Alderson Road, Exmouth Road, Lowestoft Road, Orford Close and Quay Road came third with each having nine noisy neighbour complaints.

In joint fourth place was Lichfield Road and Victoria Road with eight complaints.

Then in joint fifth was Middleton Road, Nelson Road Central, Regent Road and York Road.

In a statement, the borough council said: “While the council does have legal powers to address noise nuisance, complainants are advised in the first instance to try talking or writing to their neighbour to try to reach a speedy and amicable resolution.

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“If this does not resolve the issue then the council will investigate, which may involve an officer visiting to speak to the parties concerned to try to resolve the issue and provide advice.

“With respect to noise issues related to wider anti-social behaviour, the council works in partnership with Norfolk Constabulary, landlords and other partners.

“Complainants are asked to log noise incidents on diary sheets, both to use as evidence demonstrating the nature and extent of the issue, and to help the officer to schedule any spot-checks to experience the issue first-hand.

“There is also the option of downloading a new Noise App that allows residents to record levels on their phones and send this directly to the council as part of the evidence-gathering.”

Matthew Swain, regional tenancy services manager at Orbit, said: “We want all of our customers to live in communities where they feel comfortable, safe and free from issues of anti-social behaviour. We work closely with partner agencies to tackle such situations proactively and will take legal action against perpetrators where there is enough evidence to do so. Any customers who are experiencing problems such as these are encouraged to contact us directly.”

Have you been affected? Email anthony.carroll@archant.co.uk