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Yarmouth patients not using bookings

PUBLISHED: 09:16 05 February 2009 | UPDATED: 12:56 03 July 2010

HOSPITAL patients in the Yarmouth and Waveney area have not been using the new Choose and Book hospital appointments booking system.

Only 40pc of patients used the new system, compared with 57pc nationally, mirroring the trend across Norfolk with only 33pc of first hospital appointments being booked through the Choose and Book system in November.

HOSPITAL patients in the Yarmouth and Waveney area have not been using the new Choose and Book hospital appointments booking system.

Only 40pc of patients used the new system, compared with 57pc nationally, mirroring the trend across Norfolk with only 33pc of first hospital appointments being booked through the Choose and Book system in November.

Health minister Ben Bradshaw described the county as one of the country's worst performers.

The system is supposed to allow patients to make a hospital appointment at the time and hospital and with the specialist of their choice, before they have left their GP surgery. But in practice it rarely works that way and many Norfolk GPs have been reluctant to use it or found that there are no slots available at local hospitals.


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